Frequently Asked Questions
Everything you need to know about your Julbo Eyewear shopping experience.
How do I know which frame size is right for me?
Each product page includes detailed measurements of the lens width, bridge, and temple length. We also provide a 'Fit Guide' to help you choose between small, medium, and large frames based on your face shape.
What is the difference between Spectron and Reactiv lenses?
Spectron lenses are high-quality polycarbonate lenses with a fixed tint, while Reactiv lenses are photochromic, meaning they automatically get darker or lighter based on the intensity of the UV light.
How long does shipping take and what are the costs?
We offer standard shipping (3-5 business days) and express shipping (1-2 business days). Shipping is free on all orders over $100. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for eyewear?
We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our Returns Portal to generate a prepaid shipping label. Please note that custom prescription orders are final sale.
Do Julbo sunglasses come with a warranty?
Yes, all Julbo products are covered by a lifetime warranty against manufacturing defects. This does not cover lens scratches or damage caused by normal wear and tear or accidents.
Can I order Julbo sunglasses with my prescription?
Absolutely. Our RX Lab allows you to customize many of our performance and lifestyle frames with high-quality prescription lenses tailored to your specific vision needs.